Politique d’expédition

Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday).
  • Orders placed on weekends or public holidays are processed on the next business day.
  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Order Value Shipping Method Cost
Under US$80 Standard International Shipping US$6
US$80 or more Standard International Shipping FREE
US$200 or more Free EMS Express Upgrade FREE

Estimated Delivery Time

Shipping Method Estimated Delivery
Standard International Shipping 7–21 business days
EMS Express Shipping 3–7 business days

Delivery times are estimates and may vary depending on customs clearance, local postal services, weather conditions, or other unforeseen circumstances.


Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.


Tracking

All orders include tracking information.

You will receive a shipping confirmation email with your tracking number once your order has been dispatched.


Shipping Restrictions

Currently, we ship to most countries worldwide.

If shipping is unavailable for your location, you will be notified during checkout or contacted after your order is placed.


Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery period or appears to be lost, please contact us.

We will work with the shipping carrier to investigate and assist in resolving the issue as quickly as possible.

Email: support@titasy.com